nbaji9 Privacy Policy

nbaji9 is an online casino and betting platform operated for users in Bangladesh. We place the highest importance on the privacy of every user who accesses our platform. This Privacy Policy ("Policy") applies to the nbaji9.cam website and all services associated with it.

This policy describes what types of personal information nbaji9 collects, why it is collected, how it is used, with whom it may be shared, and what measures are taken to protect your information. By using our platform, you consent to the terms of this policy.

nbaji9's services are intended for users aged 21 and above only. We do not knowingly collect personal information from minors. If you believe that a minor's information has been stored with us, please contact us.

This policy may be updated from time to time. For any significant changes, we will publish a notice on the website and notify registered users by email. The most recent effective date will always be displayed at the top of this page.

The following categories of information are collected for the purpose of registration and service delivery on the nbaji9 platform:

2.1 Registration and Identity Information

Information you provide when creating an account is collected, such as:

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• Password (stored in encrypted form)

2.2 Identity Verification Information (KYC)

To ensure secure financial transactions and prevent fraud, identity verification may be required in certain situations. Information that may be requested in such cases:

• Copy of National ID (NID) or passport
• Proof of address (utility bill or bank statement)
• Proof of ownership of payment method

2.3 Financial Transaction Information

Records of deposit and withdrawal transactions, such as transactions made via bKash, Nagad, Rocket, Upay, or bank transfer. We do not store full card numbers or account PINs.

2.4 Usage and Technical Information

When you use our website, certain information is collected automatically:

• IP address
• Browser type and version
• Operating system
• Device identification information
• Page visits and navigation history
• Session duration and login history
• Cookie and local storage data

2.5 Communication Information

When you contact our customer support team via live chat or email, records of your messages and conversations may be stored.

nbaji9 does not sell your personal information or share it with third parties for any commercial purpose. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

The minimum necessary information is shared with trusted third-party service providers for payment processing, technical infrastructure, and game software operations (such as providers like PG Soft, Pragmatic Play, JILI, Spribe, and Evolution Gaming). These partners operate under strict confidentiality agreements.

4.2 Legal Requirements

We may be required to disclose information in response to court orders, legal processes, or valid requests from government authorities. In such cases, no more information will be provided than what is legally authorized.

4.3 Security and Fraud Prevention

Relevant information may be shared with the appropriate authorities to detect and prevent serious fraudulent activity, money laundering, or other illegal activities.

4.4 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity. Users will be informed in advance in such cases.

Cookies and similar tracking technologies are used on the nbaji9 website. Cookies are small text files stored on your device that help the website remember your preferences and session information.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, perform security checks, and process financial transactions. These cookies cannot be disabled.

5.2 Functionality Cookies

These cookies are used to remember your language preferences, display settings, and other preferences, making your next visit more convenient.

5.3 Analytics Cookies

These cookies are used to analyze website traffic and usage patterns to improve the quality of our services. The data collected is aggregated and not personally identifiable.

5.4 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling essential cookies may disrupt some important website functionality.

nbaji9 has adopted industry-standard technical and organizational measures to ensure the security of your personal information.

• SSL Encryption: All data transmitted between your browser and our servers is protected by SSL/TLS encryption.
• Password Hashing: Your password is protected by a strong cryptographic hashing algorithm — it is never stored in plain readable form.
• Access Controls: Only authorized staff can access the necessary information, and all access is logged.
• Regular Security Audits: Regular security assessments are conducted to identify system vulnerabilities.
• Data Backup: Important data is regularly stored in secure backups.
• Firewall and Intrusion Detection: Robust firewalls and monitoring systems are used to prevent unauthorized access.

Despite our best efforts, no data transmission over the internet is completely secure. You are also responsible for the security of your account — use a strong password and do not share it with anyone.

nbaji9 retains your personal information for as long as necessary to fulfil the purpose for which it was collected, or as long as a legal obligation exists.

7.1 Active Accounts

All relevant information is retained while your account is active. Even after a request to close an account, certain information may be kept for a further period due to legal, regulatory, or business requirements.

7.2 Financial Records

Information relating to financial transactions and accounting is retained for the long term in accordance with applicable legal provisions.

7.3 Inactive Accounts

Information from accounts that have been inactive for a long time may be deleted or securely archived following a security review.

Games from third-party game providers such as PG Soft, Pragmatic Play, JILI, and Spribe are operated on the nbaji9 platform. When playing these games, the game provider's own privacy policy may also apply. We are not responsible for the data protection practices of these third parties.

When making transactions through payment service providers such as bKash, Nagad, Rocket, and Upay, the privacy policies of those services apply. nbaji9 does not bear responsibility for the data protection of these external platforms.

We always work with trusted and recognized third-party providers and ensure their privacy commitments through agreements before any information is shared.

If you have any questions about this privacy policy, wish to exercise your rights regarding your information, or have any complaints relating to data protection, please contact us through the channels listed below:

We aim to respond to all privacy-related requests as quickly as possible. Requests will be processed after your identity has been verified. Complex requests may require additional time, and we will inform you in such cases.

We kindly ask you to read this privacy policy in full before contacting us, as answers to many common questions can be found here. Thank you sincerely for your cooperation and trust.